Help Center
Your guide to everything ReadRebels
Account & Login
How do I create an account?
Click "Sign Up" in the top navigation, enter your email address and create a password. You'll receive an email confirmation link that you need to click to activate your account. Make sure to check your spam folder if you don't see the email within a few minutes.
I forgot my password
Go to the login page and click "Forgot Password." Enter your email address and we'll send you a password reset link. The link is valid for 24 hours.
Can I sign in with Google?
Yes! ReadRebels supports Google OAuth. Click "Sign in with Google" on the login page to use your Google account.
Coins & Payments
How do coins work?
Coins are ReadRebels' virtual currency used to unlock premium chapters. Most chapters cost coins based on their word count (approximately 1 coin per 200 words). You can purchase coin packs or get 600 coins monthly with a Premium subscription.
What coin packs are available?
Available coin packages:
- 200 coins - $1.99
- 500 coins - $4.75
- 1,000 coins - $8.99
- 2,000 coins - $19.99
- 6,000 coins - $44.99
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) and PayPal through our secure Stripe payment processing.
Refund Policy
Coin Purchases: All coin purchases are final and non-refundable.
Memberships: All memberships are non-refundable. Memberships can be cancelled anytime with benefits continuing until the end of the monthly cycle.
If you have questions or concerns, please contact support@readrebels.com.
Reading & Unlocking Chapters
How do I unlock chapters?
Navigate to any locked chapter and click the "Unlock" button. The cost in coins will be displayed. You need sufficient coins in your account to complete the unlock. Once unlocked, you have permanent access to that chapter.
Are there free chapters?
Yes! Many novels offer the first few chapters free to let you try the story. Free chapters are clearly marked and don't require coins to read.
Can I read offline?
COMING SOON! Premium subscribers can download chapters for offline reading. This feature works through our Progressive Web App (PWA) and allows you to read without an internet connection.
How do I customize my reading experience?
Use the reading settings panel (accessible via the settings icon while reading) to adjust font size, theme (light/dark/sepia), reading speed, and enable text-to-speech features.
Premium Subscriptions
What does Premium include?
Premium subscription ($7.99/month) includes:
- 600 coins monthly
- Early access to new chapters
- Ad-free reading experience
- Offline reading capability
- Priority customer support
How do I cancel my subscription?
You can cancel your subscription anytime from your account settings. Your Premium benefits will remain active until the end of your current billing period.
Mobile & App Installation
Is there a mobile app?
ReadRebels works as a Progressive Web App (PWA), which provides an app-like experience directly through your browser. You can install it on your phone for quick access and offline reading.
How do I install the PWA?
Installation varies by device:
- iPhone: Open in Safari, tap share button, select "Add to Home Screen"
- Android: Look for "Install App" prompt in Chrome, or use browser menu > "Add to Home Screen"
- Desktop: Look for install prompt in address bar, or use browser menu
Community Features
How do I follow authors and novels?
Click the "Follow" button on any author or novel page. You'll receive notifications when they publish new chapters or updates.
Can I comment on chapters?
Yes! ReadRebels supports both general chapter comments and paragraph-specific comments. You can highlight specific text and add targeted feedback.
How do I report inappropriate content?
Use the report button (flag icon) available on chapters, comments, and user profiles. You can report anonymously, and we personally review all reports to keep our community safe.
AI-Crafted Translations
What are AI-Crafted Translations?
AI-Crafted Translations are novels translated from their original language using advanced AI technology, fine-tuned for storytelling quality and readability. Learn more on our AI-Crafted Translations page.
How can I report translation issues?
Use the feedback button while reading any chapter, or email us at support@readrebels.com with specific details about translation quality, character name consistency, or readability concerns.
Technical Support
I'm having login problems
First, try clearing your browser cache and cookies. If you're still having issues, check that you've confirmed your email address. Contact support@readrebels.com if problems persist.
Payment failed but I was charged
Contact support@readrebels.com immediately with your payment details. We'll personally review your case and resolve any billing discrepancies within 24 hours. Payment issues are really important to us, and we'll make sure everything gets sorted out quickly.
The site isn't loading properly
Try refreshing the page, clearing your browser cache, or accessing the site in an incognito/private window. ReadRebels works best with modern browsers (Chrome, Firefox, Safari, Edge).
Still Need Help?
Can't find what you're looking for? We personally read every message. Please reach out with any questions about ReadRebels.